Onboarding

• Install the Timestamp Camera App to verify when and where photos for reports were taken.

  1. iPhone Download

  2. Android Download

• 📸 Send a screenshot of the installed app to confirm this step.

• Sign up using the Sling: Employee Scheduling App link sent to your email by Deluxe Photo.

• Download the app on your phone (Android/iPhone): https://getsling.com

• We expect team members to be available by default for:

  • 1. Friday evenings;

    2. Saturdays;

    3. Sundays;

    4. Holidays.

• We understand that exceptions happen (family events, exams, travel, etc.). To keep scheduling fair and organized, you must use Sling Unavailability to clearly indicate when you cannot work. Unavailability for the following week must be entered in Sling no later than Wednesday of the previous week. Review how to inform company about your Unavailability in Sling

• Entre your Unavailability in Sling for this and next week.

• How scheduling + confirmations work 📅:

  • By Wednesday, you enter your Unavailability for next week in Sling.

  • On Thursday, we build the schedule based on your Unavailability and publish it in Sling.

  • After it’s published, we send a message in your team chat asking you to review your suggested shifts and confirm or reject them.

  • If you cannot work any scheduled shift next week, you must reject it  right away so we can assign another photographer.

  • Once a shift is confirmed, we expect you to work it.

• Cancellation policy (after confirming) 🚫: if you need to cancel a shift after confirming, you must do one of the following:

  • 1. Find another photographer to cover your shift (Regional Manager can help you to get connected to Atlanta photographers who usually work in the same area), or

    2. Provide a document confirming a real emergency that prevents you from working (example: a doctor’s note etc).

• If anything changes, communicate immediately. Last-minute cancellations with reasons like “family emergency,” “car emergency,” or “something came up” etc will not be accepted and will result in lowest scheduling priority for future shifts or removal from scheduling.

• 📝 Send a message saying “I have entered my availability for this week and next week in Sling. I understand that unavailability for the following week must be entered or updated in Sling no later than Wednesday of the previous week. I also understand that once I confirm a shift in Sling, I am expected to work it and last-minute cancellations will not be accepted.”

• Read both: Financial Responsibility Agreement and Digital Photo Delivery Agreement 

• Review Compensation Structure (how much you can earn as a Sales Photographer)

• These agreements appear each time you clock in. Misunderstanding or not following them can lead to unexpected fees.

• Always count your frames before selling and make sure to take back all unsold frames. Most lost frames happen when photographers forget to collect them from guests—so double-check every time! Any lost frames without a matching card or cash transaction at the end of the shift will result in ‼️a fee of $11 per lost frame ‼️, as stated in the Financial Responsibility Agreement.

• 📝 Send a message saying “I have read and understood the Financial Agreement. I understand there is a fee of 70% of the minimum frame price ($11) for each lost or missing frame. To avoid lost frames at the end of the shift, I should count frames before and after selling and make sure I take all unsold frames back.”

• Review the required guest poses

• Review Photo Composition Guide for Portraits

• These poses are essential for better sales and commissions. Feel free to add your own, but the listed ones are mandatory.

• 📝 Send a message saying “I have reviewed Photo Poses Guide and Photo Composition Guide”.

• Review 6 Main Points

• Review Optimizing Workflow in Darkroom

• Review Sales Performance Explanation (and sales expectations)

• This is a sales-focused job, so the more you sell, the more you earn. That’s why it’s crucial to continually improve your work style and use your time efficiently. Learn the best strategies to boost your sales and maximize your income from our 6 Main Points and Optimizing Workflow & Boosting Sales Guide.

• 📝 Send a message saying “I have reviewed Six Main Points for Successful Sales & sales expectations and understand how to work more efficiently.”.

• Learn the basics:

  1. Clocking In

  2. Clocking Out

  3. Camera & Flash Setup

  4. Media Set Replacement in Printer

• 📝 Send a message saying “I have reviewed and understood Clock In/Out procedures + Equipment Setup”.

• Review all materials above

• Take the quiz:Deluxe Photo – Final Quiz (Atlanta)

• 💯 Score 100%—you can retake it until you pass, but you have to get 100% to complete this step.

• 📸 Send a screenshot of your 100% perfect score to confirm completion.
  
  

• You’ll receive an email invite for payroll via ADP  within a few days.

• ⚠️ Complete the ADP setup on a laptop or computer, not through the mobile app.

• ADP Setup Guide

• After you upload your ID, your status will show “Pending for approval”—this is normal. It will remain pending until the first payday (Friday every other week). On the nearest payday, our accountant will approve your ID and send payment for your hours worked to the bank account you entered in ADP.

• 📸 Send a screenshot showing the pending status to confirm this step.

To confirm that you understand all our policies and rules and are fully ready to succeed as a Sales Photographer working your own shifts, we will ask you to schedule a 20 minute exam video call via MS Teams.

During this call, we’ll go over everything together in this format: we will ask you questions based on the onboarding materials you’ve learned, and we expect you to know the answers or know where to find them. Feel free to use our onboarding website during the call to look up answers if needed. We’ll also be happy to answer any questions you might have 😊

Topics we’ll cover:

• 💬Communication Expectations 

• 📋🛍️ Sling / Square apps 

• 💵 Financial Agreement

• 📸 Photo Poses Guide & Photo Composition

• 6 Main Points for Successful Sales at Deluxe Photo

• 🕐 Clocking In / Clocking Out Procedures

• Electronic money transfer to the company / salary & debt payments

• 📷 Camera & Flash Setup / Media Set Replacement in Printer

👉 Please make sure you’ve reviewed all this information on the onboarding webpage before our call and ready to answer our questions.

🗓️ We will send you a link to book your exam call once you send all confirmations for the steps above. Simply click the link, choose “Continue as guest,” enter your name and email, and select a convenient day and time. You’ll receive an email with your meeting link and can join at the scheduled time. Please schedule your call soon — this step ensures you’re 100% prepared for independent shifts and confident in every part of your work! 💪📸

Once all steps are completed, you’ll be invited to a 4-hour practice shift.  You’ll work alongside an experienced photographer, but you’re expected to handle everything yourself: ✅ Approaching guests, ✅ Taking photos, ✅ Printing, ✅ Making sales

📌 This is your final step before starting independent shifts. Practice shift hours will be paid together with your first paycheck once you start working your own shifts (around 2 weeks after a first shift - our payday is Friday): $12/hour (no commission earned on practice shift).

🌟 *Tips for a successful shift:*

🔹 Be proactive – take initiative and ask questions

🔹 Watch and learn – observe how the pro works

🔹 Apply what you’ve learned

🔹 Be open to feedback

⚠️ This is your chance to practice with guidance on site one more time — future shifts will be fully independent (with our remote support).