Missing Cash in Clock-Out Reports / Minimum Sales Amount Based on Frames Sold

Understanding Missing Cash is important for keeping accurate sales records and avoiding unnecessary fees. This page explains what Missing Cash means, how EvoLux calculates it, and the most common reasons why it may appear in your clock-out report. 

What Is Missing Cash? 🤔

Missing Cash means that the total dollar amount of sales reported during your shift is lower than the minimum expected sales based on the number of frames sold.

During every shift, photographers report:

• Frames count at the beginning of the shift

• Frames count at the end of the shift
  
  

If there were no free frames given to managers, no damaged frames, and no lost frames, then: Frames at End − Frames at Beginning = Total Frames Sold

EvoLux expects that every frame sold has a corresponding transaction (card or cash).

How EvoLux Calculates Missing Cash 📊

When you clock out, EvoLux checks the following numbers:

1️⃣ Total Frames Sold:

This is calculated from the frame count difference between the start and end of the shift.

2️⃣ Card Transactions

EvoLux automatically reads your card transactions, which you can also see in your Card Sales Breakdown. These numbers should match your Square transactions.

3️⃣ Frames Sold via Card

Each card transaction corresponds to a certain number of frames sold.

4️⃣ Frames Sold via Cash

If some frames were not paid by card, EvoLux assumes those frames were sold for cash.

So the system calculates:

Cash Frames = Total Frames Sold − Frames Sold via Card

5️⃣ Minimum Expected Cash Sales

Each location has a minimum frame price.
Currently in Atlanta the minimum price is $15 per frame.

To calculate the minimum expected cash sales, EvoLux multiplies:

Cash Frames × Minimum Frame Price

6️⃣ Compare With Reported Cash

If the cash you reported is lower than the minimum expected amount, EvoLux shows:

• Missing Cash

• Sales Fee (70% of missing cash)

Example Calculation 📘

Let's look at a real example.